Answers before your church gets started.
Questions about Volunteer Management, setup, pricing, team access, and what’s coming next for Shepherds Inbox.
What happens when someone fills out the volunteer form?
The volunteer receives your church’s confirmation message. The submission appears in Shepherds Inbox, and the right ministry leaders can be notified by email or text based on the ministries selected — so nothing falls through the cracks.
Can a volunteer choose more than one ministry?
Yes. A volunteer can express interest in multiple ministries at once, and each ministry team gets notified separately so they can follow up about their own serving opportunity.
How does Shepherds Inbox prevent missed follow-up?
Every new sign-up is tracked until someone follows up. Overdue reminders surface automatically, and admins can see at a glance where attention is still needed — no spreadsheets, no digging through group texts.
Can multiple leaders use it?
Yes. You can invite ministry leaders to Shepherds Inbox so each team manages its own follow-up. Admins keep visibility across all ministries.
Does it work on phones?
Yes. Shepherds Inbox is mobile-friendly. A leader can tap a notification, review a volunteer’s details, and log follow-up right from their phone.
Does it replace our church management system?
No. Shepherds Inbox handles the follow-up loop — capturing interest, notifying leaders, logging contact, and helping people take a next step. It complements your church management system rather than replacing it.
Is our data safe?
Shepherds Inbox is built to keep volunteer information inside your church’s account and available only to the team members you invite. Your church’s data is not sold.
How long does setup take?
Most churches can complete guided setup for Volunteer Management in a single sitting. You’ll create your account, customize your volunteer form, and invite your team — no technical background needed.
What does it cost?
Shepherds Inbox is $29/month. Every account starts with a 14-day free trial, and no credit card is required to begin.
Is Visitor Management available?
Not yet. Volunteer Management is available now. Visitor Management is in development and coming soon.
How do we get started?
Start your free 14-day trial. You can create your church account and begin setup right away.